These Nokia phones were bought as a lot and they appear to have never been used. Because I can't confirm that, I marked them preowned. After the cellphones were checked to confirm that they were unlocked and in excellent condition, I have resealed the boxes. Some were manufactured in China and some in Vietnam. Preset languages are your choice of English or Spanish. When you are setting up your phone, you will also have the option to choose from a list of other languages. Charger, battery, earphones, and instructions included. These phones have an INCREDIBLE BATTERY LIFE with a max stand-by time of 696 hours! I have given some to family for emergency use (hurricane belt) to keep communication for a possible 29 days without recharging. Specific data shown below. Items shipped USPS from the USA. Should you have any questions, please get in touch with me. My goal is that each buyer is happy with their purchase! Bye for now. Have a great day. The Nokia 220 RM-971 GSM 850/1900 Cell Phone Dimensions: 116,4 x 50,3 x 13,2 mm Weight: 83,55 g Keyboard standard: Yes GSM frequencies: 850/1900 Standard battery: Li-Ion 1100 mAh Stand-by (max.): 2G: 696 h Talk time (max.): 2G: 15 h Memory cards: microSD, microSDHC Operating system: Nokia OS